Help Centre

FAQs

Shipping

Where is my order?

How do I see tracking for my order?

What method do you use to ship orders?

Do you ship to my country?

I received part of my order but didn't receive my poster(s). Where are they?

Payment

Why is the checkout page web address different to the rest of the shop?

How do I apply my 10% discount code?

I subscribed to the newsletter. Where is my discount code?

I placed my order but forgot to apply a coupon! How do I get my discount?

I'm placing a subscription order but have been directed to another website for checkout. What's happening?

Returns

How do I return my item?

Pricing

How do I see prices in a currency other than GBP?

Products

I have a product suggestion that I'd like to see in the Gerry Anderson Store. What can I do?